The Independent, Non-Profit Group for All Users of ACI Worldwide Products in Europe, The Middle East & Africa

Site Updated 26/01/12

*MONACO CONFERENCE CALL FOR SPEAKERS* -- *25 JANUARY COMMITTEE MEETING MINUTES, SUNSET SURVEY LETTER TO ACI, BERLIN 2011 ACI Q&A TRANSCRIPT AND TFG CUSTOMER-ONLY NOTES IN MEMBER AREA* -- *TFG PRESENTATIONS AVAILABLE TO DELEGATES* -- *NEW COMMITTEE MEMBERS FROM THE MIDDLE EAST* -- *MONACO CONFERENCE CALL FOR SPEAKERS* -- *25 JANUARY COMMITTEE MEETING MINUTES, SUNSET SURVEY LETTER TO ACI, BERLIN 2011 ACI Q&A TRANSCRIPT AND TFG CUSTOMER-ONLY NOTES IN MEMBER AREA* -- *TFG PRESENTATIONS AVAILABLE TO DELEGATES* -- *NEW COMMITTEE MEMBERS FROM THE MIDDLE EAST*


Monaco ACI Exchange Conference

Le Meridien Hotel, Monaco, June 13-15

ACI Exchange Monaco June 2012 EBUG will be participating in an 'ACI Exchange' conference taking place at Le Meridien Hotel in Monaco from 13th to 15th June. This is an excellent venue - a top quality hotel with its own conference centre attached. Please put the dates in your diary and check back regularly for further announcements. We will be providing more details in the near future.

We are currently working with ACI to build an agenda which will be attractive to our members. We are particularly interested in customer case studies so, if you have a good story to tell about one of your organisation's initiatives, which you are happy to share with your EBUG colleagues, please get in touch with us. Alternatively, if there is a particular topic or speaker which you would like to see on the agenda, please let us know. You can contact us at EBUG Monaco.

If you are a vendor and would like your company to be represented at the conference, there will be an exhibition running alongside the sessions. For further information, please contact EBUG Monaco.


Technical Focus Group 2011

Presentations Available To Delegates

Hand Drawing Flowchart Another successful EBUG TFG was held at the ACI Offices in Watford, UK from Monday 7th to Wednesday 9th November. The EBUG Committee would like to thank all of those who took part, both speakers and delegates.

If you want to see what you missed or were one of the lucky delegates but want to refresh your memory of the many excellent presentations and interactive sessions, you can still view the agenda.

Delegates may access all of the presentations. Please note that a password is required. Contact us if you need a reminder of the password at EBUG TFG.



Berlin 2011

Berlin Palace Hotel, Germany, April 12-15 2011

EBUG Berlin April 2011 The 2011 Annual Conference was held at the Berlin Palace Hotel in Germany from 12th to 15th April. The conference, with a theme of Partnership in Payments was organised this year by EBUG working in association with the ACI-led 'ACE EMEA' groups for fraud and back office product users. It had a full and varied agenda and a very high quality of speakers and presentations.

The presentations are available for delegates to the conference. Please contact EBUG if you attended the conference and require the password.

You may also view a selection of photos of the event.


Sponsors:



Technical Focus Group 2010

Another Successful EBUG Event

Hand Drawing Flowchart The 2010 EBUG TFG took place at the ACI Offices in Watford, UK from Monday 8th to Wednesday 10th November. There was an excellent turnout this year and we had a great agenda. The topics covered included the latest ACI product updates, sessions on BASE24-eps migration, customisation and operations, a full morning on PCI compliance (including a lively open discussion on 'living with compensating controls') and some very productive interactive EBUG sessions.

If you were a delegate at this event, you can view the presentations on the TFG 2010 Presentations Page using the password supplied. If you have forgotten the password, please contact us at EBUG TFG.



Webinars

'Your Issues Co-hosted by EBUG and ACI'

EBUG Webinars EBUG plan to set up a series of quarterly webinars, co-hosted with ACI, and are looking for suggestions for suitable topics.

What key issues do you have that you believe are shared across the user base and that would be suitable for a webinar? We can pull together the right people to help you get the answers you need. Please contact EBUG with your suggestions.



Madrid 2010

Hotel Puerta America, Madrid, April 27-30 2010

Beyond The Sunset Madrid April 2010 The 2010 Annual Conference was held at the Hotel Puerta America in Madrid from 27th to 30th April. Presentations are available here for delegates only. A summary of the ACI Q&A session has been posted in the Member Area.

The theme of the conference was Beyond the Sunset. The Agenda was packed with great information and speakers, including industry topics, customer case studies and a full update on ACI products.

Our thanks to everyone who took time out from their busy work schedules and made the effort during a particularly difficult period to join us in Madrid and help to create what was regarded by everyone present as a real success. Even a volcano cannot stop EBUG! Special thanks to ACI for their full support and to all of our other partners and sponsors.

Sponsors:



Member Area

Committee Minutes, Survey Results and Reports

There is a Member Area on the site - see tab above or click on the Top Secret logo. This is restricted to the EBUG membership only and is password-protected. If you have not been notified of the password, please contact EBUG.

EBUG Committee minutes, survey results, reports, key correspondence and other interesting and relevant documents are posted here. This resource is intended to improve communications between the committee and the membership. Don't forget that this process does not have to be one way! You are welcome to join the committee, offer suggestions, ask questions or share your knowledge with your EBUG colleagues. Just get in touch.



What is EBUG?

An Independent, Customer-Run User Group

EBUG is an independent user group, for customers who have licensed products from ACI Worldwide. The primary role of EBUG is to promote communication within the user community and between the user community and ACI.

The EBUG executive committee, which any member may join, runs regular events including an annual conference in April or May and a technical seminar in October or November.

The benefits of belonging to EBUG include:
  • Sharing thoughts and ideas with other users and industry experts;
  • Learning of other customers' experiences in implementing projects that your organisation may be engaged in;
  • Exerting a collective influence on the direction of ACI products;
The full objectives and the rules of the organisation are set out in the Bylaws, which are available to members on request to EBUG.



Membership

All ACI Software Licence Holders

EBUG All licensed users of ACI's products in EMEA are eligible for EBUG membership; people in management, marketing, operations, and technical support are encouraged to participate. There are no membership fees involved: the organisation is non-profit making and funds itself by charging a delegate fee for the annual conference.

If you have any questions or comments, you can contact EBUG here.