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Tuesday 1st May |
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ALL DAY |
REGISTRATION |
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ACI TRAINING |
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10:30 11:00 |
How to Get the Best Out of ACI Training Eddie MacDonald, ACI Worldwide |
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11:00 11:30 |
Coffee |
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11:30 12:30 |
TSS/BASE24-eps Eddie MacDonald, ACI Worldwide
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12:30 13:30 |
Lunch |
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UK FOCUS GROUP |
MEBUG |
ACI TRAINING |
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13:30 15:00 |
Welcome & Introduction Richard Gorman, Link (13:30 13:45) |
Introduction & Middle East Update James Lotz, Regional Sales Manager, Middle East, ACI Woldwide (13:30 14:00) |
HP NonStop Integrity Steve Tansey, ACI Worldwide & Geoff Johnson, HP (13:30 14:15) |
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Faster Payments Steve Waites, Programme Manager, IPL (13:45 15:00)
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GCC Single Currency Thomas Reda, ACI Woldwide (14:00 15:00) |
Performance Steve Tansey, ACI Worldwide (14:15 15:00) |
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15:00 15:30 |
Coffee |
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15:30 17:00 |
Controlling Financial Crime in the Real Time Payments Space Howard Rawstron, HBOS(15:30 16:30) |
Integrated Approach to Risk Management Andy Rochford, ACI Worldwide (15:30 16:15) |
Dual Site Steve Tansey, ACI Worldwide (15:30 16:30) |
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Commerce Gateway A Review of Alternative Payment Channels Thomas Reda & Dan Archer, ACI Worldwide (16:15 17:00) |
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19:00 21:00 |
Welcome Reception (Drinks & Canapes) in the Skyline Club Lounge |
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Wednesday 2nd May |
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09:30 10:00 |
The Merging of Worlds Justin Sylvester, Chairman, EBUG Steve Wright, President EMEA, ACI Worldwide |
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10:00 11:00 |
"Its Payments Jim But Not As We Know It" Chris Skinner, CEO, Balatro Ltd |
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11:00 11:30 |
Coffee |
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11:30 12:15 |
ACI Company Update Richard Launder, Group Executive International & Steve Wright, President EMEA |
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12:15 13:00 |
ACI Product & Services Update Bob Cronin, Vice-President, Global Services & Lynn Holland, Vice-President, Product Management |
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13:00 14:00 |
Lunch |
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14:00 14:45 |
Customer Only Information Sharing Session Facilitated by Justin Sylvester, Chairman, EBUG |
FRAUD/RISK & AML |
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PRM Track Open & Welcome Michelle Weatherhead, ACI (14:00 14:30) |
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14:45 15:15 |
Transformation of Payments for the Merging Worlds Catherine Block, Worldwide STG Payment Sales Exec, Financial Services Sector, IBM |
PRM Rule Sharing Session Moderated by Andrew Rochford, ACI (14:30 15:30) PRM Users Only Rule Sharing Optional |
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15:15 15:45 |
Key & Emerging Technologies for Payments Convergence Steve Saltwick, Director Vertical Solutions, Business Critical Systems Div, HP |
Coffee (15:30 16:00) |
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15:45 16:15 |
Coffee |
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16:15 17:00 |
SEPA Update Doug West, PSE Consulting |
PRM Update The Product Today Lori Morehead, ACI (16:00 16:45) |
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17:00 17:30 |
SEPA from a Self-Service Perspective Michael Engel, Wincor Nixdorf |
Creating Efficient Yet Effective Fraud Operations Goran Djoreski, MBU (16:45 17:30) |
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18:00 19:00 |
ACI Reception & Product Launch of ACI Dispute Management System then Free Evening |
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Thursday 3rd May |
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TRACK 1 |
TRACK 2 |
FRAUD/RISK & AML |
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09:00 09:30 |
Personal Banking on Mobiles Tony Douglas, Alliance & Leicester |
Pre-Paid Cards Paul Love, ACI Worldwide |
Customer Case Study UK Fraud Experience Howard Rawstron, HBOS |
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09:30 10:00 |
Contactless Arne Pache, MasterCard |
EFT Monitoring Case Study Craig Porter, Prognosis |
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10:00 10:30 |
Coffee |
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10:30 11:15 |
The Case for Contactless Jeremy Abbot, RBS
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Customer Case Study Dual Live Environment Rich Rosales, US Bank (10:30 11:00) ----------------------------------------------------------- Information Security & Business Continuity Steve Clauson, VP Global IT Services, ACI (11:00 11:30) ---------------------------------------------------------- Customer Case Study BASE24-eps Implementation Imran Daudi, MCB Bank Ltd (11:30 12:00) ---------------------------------------------------------- Architecture and Economics of Real-Time Access to BASE24-eps Transaction Data Steve Tanham, MD, Insider Technologies (12:00 12:30) |
Fraud Disputes Management Case Study Petra Silsbee, Pluscard (10:30 11:30) ------------------------------------------------------------ Customer Case Study Using PRM to Combat Financial Crime Michel La Roche, ING (11:30 12:30) |
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11:15 12:00 |
Best Practices in Running Successful Loyalty Programmes including Why Programmes Fail Mike Atkin, MJA Associates
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12:00 - 12:30 |
PCI Regulation & Adequate Security Solutions Andreas Lutz, comForte |
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12:30 13:30 |
Lunch |
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TRACK 1 |
TRACK 2 |
FRAUD/RISK & AML |
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13:30 14:00 |
Retail Payments Strategy Barry Rhodes, ACI Worldwide
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Customer Case Studies VersaTest within ABSA Bank Eric Chetty, ABSA (13:30 14:00) ---------------------------------------------------------- The Benefits of Service Oriented Architecture with BASE24 CRT Auth Antonia Tourgeli, Emporiki Bank (14:00 14:30) ---------------------------------------------------------- Two-Factor Authentication Nationwide & Bob Bennett, ACI (14:30 15:00) ---------------------------------------------------------- An Introduction to Pre-Paid Cards Zaurbek Besolov, Surgutneftegasbank & Paul Love, ACI (15:00 15:30) |
Customer Case Study Fraud Operations Özgür Özer, Fortis Bank Turkey (13.30 14.30) ------------------------------------------------------------ The Inner Workings of the PRM Neural Model Richard Suarez, ACI Worldwide |
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14:00 14:45 |
Dynamic Currency Conversion Workshop Moderated by Justin Sylvester, RBS
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14:45 15:30 |
Faster Payments Business Issues Steve Waites, Immediate Payments Ltd |
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15:30 16:00 |
Coffee |
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16:00 16:30 |
Securing Retail & Wholesale Payments in a Merging World Thales e-Security |
Enhanced Support Programme Brendan Burke, ACI Worldwide (16:00 16:45) |
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16:30 17:30 |
ACI Q&A Steve Hine, Errol Williamson, Barry Rhodes, Lynn Holland, Steve Clauson |
Fraud Report Visa EU Peter Bayley, Visa EU (16:45 17:30) |
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17:30 18:00 |
Special Interest Group Services Roundtable with Bob Cronin, VP Global Services, ACI & Errol Williamson, VP EMEA Services, ACI |
Special Interest Group XPNET 3.1 & SOA Where Next? Workshop with Andrew Price, ACI |
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19:00 19:30 |
Coaches leave for the Gala Dinner at the Sait Halim Pasha Mansion |
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Friday 4th May |
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ATM User Group |
PoS User Group |
Payments Management Suite |
Fraud/Risk & AML |
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10:00 12:30 |
Product Roadmap Rick Duvall, ACI Worldwide (10:00 10:30) |
Product Roadmap Richard McCall, ACI Worldwide Product Update, Product Direction Discussion and RPEs (10:00 11:00) Contactless Cards (11:00 11:20) IVR Call Centre Development (11:20 11:40) European PoS Standard (11:40 12:00) PoS Future Landscape (Including hardware, software, business, IFX etc) (12:00 12:30)
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Product Update Steve Gass, ACI Worldwide . .Q&A/Discussion .. Card Management System Smart Chip Manager Payments Manager |
ACI Experience with AML in Emerging Markets Andrew Rochford, ACI (10:00 - 10:30) |
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Intelligent Self-Service Software Cross-Market Convergence Symon Buckman, NCR (10:30 11:00) |
Proactive Risk Manager Round Table Led by Goran Djoreski, MBU (10:30 11:30) PRM Users Only |
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ATM Security Emilio Caligaris, Diebold (11:00 11:30) |
RPE Update and Input Lori Morehead, ACI (11.30 12.00) PRM Users Only |
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. .Q&A/Discussion .. Monitoring Windows-based ATMs CRM integration/targeted sales. 3rd party sales for revenue OS2 vs.Windows vs. Linux? Graphic screen distribution Dynamic Currency Conversion (11:30 12:30) |
Wrap-up & Review of Future PRM User Group Needs Michelle Weatherhead, ACI (12:00 12:30) |
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12:30 13:00 |
EBUG Business ACE Update Conference Close |
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13:00 14:00 |
Lunch |
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